The question I keep asking myself after repeatedly re-watching this video is: what are the implications for nonprofit organizations?
Some implications are fairly straightforward:
For example, with very few exceptions, nonprofits tend to eschew the use of financial performance bonuses as a means to spur better future results. The video suggests nonprofits are right to avoid financial bonuses.
Also, nonprofits have an inherent advantage over for-profit entities, in that their “purpose” is hard-wired into their reason for existence, unlike the “purpose” examples Pink cites from the for-profit world.
But how about mastery and autonomy? I think one of the deeper meanings of the video is that nonprofits can’t simply play the “purpose” trump card as a way to motivate volunteers and staff, if there is no effort to take into account the other two motivators.
If purpose, mastery, and autonomy are three legs of a stool, the nonprofit can’t survive on just one leg.
Another way of putting it is: if you strip away autonomy and mastery as a way to motivate your nonprofit team, what will result?
A nonprofit I’ve known for some time recently changed its decision-making structure to remove a great deal of authority (e.g. autonomy) from volunteers, even as the nonprofit continues to tout volunteers as a critical part of its strategy. Over time, what will that mean for the nonprofit’s ability to attract high quality volunteers? My prediction (which hasn’t yet had time to be born out) is that it will have a significant negative impact.
Aside from giving decision-making control to volunteers, are there other ways to meet their needs for autonomy and mastery?
What about employees? Are there lessons for how to engage them beyond the usual generalities about not micromanaging them?
Your feedback is encouraged.
Jonathan,
Your articles continue to inform and to question the status quo of NPO practices. The topics as well as the articles and links you provide some of the best info in my oft cluttered mailbox.
Thank you,
Kate C.
Comment by Kate C. — December 1, 2013 @ 10:36 am